About the Job
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
We’re looking for a Senior Solution Architect to drive success as part of our International Support team. Join us and create the future.
Responsibilities
- Provide functional and technical expertise, and incident resolution and application maintenance.
- Prioritize and plan issue resolutions both independently and in a collaborative, fast-paced team environment.
- Perform investigations of front-end applications.
- Create and maintain documentation and knowledge transfer materials.
- Travel up to 25%.
- Participate in on-call support as needed.
- Willing to work from the Oracle office 5 days per week.
Requirements
- A Bachelor’s degree in IT, Healthcare, or related field, or equivalent relevant work experience.
- At least 5 years of Healthcare IT experience, specifically with Oracle Health Millennium Blood Bank, Microbiology, Helix, and Anatomic Pathology.
- At least 2 years of customer service work experience.
- Fluent English skills.
Work Conditions
- Career Level: IC3
- Visa sponsorship is available for this position.
- Relocation assistance is not available for this position.
What We Offer
- A competitive salary with exciting benefits.
- Learning and development opportunities to advance your career.
- An Employee Assistance Program to support your mental health.
- Employee resource groups that champion our diverse communities.
- An inclusive culture that celebrates what makes you unique.
At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future, we need people with diverse backgrounds, perspectives, and abilities.
Location
DUBAI, United Arab Emirates
