Backend Engineer
Firefly Software Development Dubai, United Arab Emirates
Rackspace Technology Riyadh, Saudi Arabia Posted: 14 Aug 2024
About the Job
Rackspace Technology is a leading provider of expertise and managed services across all major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey, providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine proactive, always-on service with best-in-class tools and automation to deliver technology when and how our customers need it.
Rackspace has been commissioned by the Kingdom of Saudi Arabia to assure the build of a sovereign multi-tenant private cloud that we have designed.
Role Overview
We are seeking a highly experienced Service Architect with ITIL expertise to join our professional services team, dedicated to supporting a key customer. The ideal candidate will possess a deep understanding of IT service management and a proven track record of designing and implementing ITIL-aligned services that deliver measurable business value.
This role involves close collaboration with the customer to tailor service solutions that meet their unique needs and business objectives. You will help design a target operating model for cloud, taking into account ITIL processes, the people, partners, and technologies. You will identify new ITIL processes required to support the cloud environment and learn how to leverage the existing ITIL processes that the customer uses to support legacy systems.
This role will be permanently on-site with a customer in Riyadh (KSA). Arabic language skills will be highly advantageous.
Key Responsibilities
Technical Skills
Soft Skills
Qualifications
Firefly Software Development Dubai, United Arab Emirates
M2 Abu Dhabi, United Arab Emirates
Roche Dubai, United Arab Emirates
Analog Abu Dhabi, United Arab Emirates
Analog Abu Dhabi, United Arab Emirates
Citi Dubai, United Arab Emirates
Be ready for what’s next with multicloud solutions from Rackspace Technology™. We are the multicloud solutions experts. We know what you're up against because we've helped global companies across industries through it — and you can bet we're ready to help. Our team delivers results by listening to your challenges and building custom cloud services and solutions that help your business perform better now and into the future.