At Salesforce, we are committed to inspiring the future of business through AI, data, and CRM. As a Slack Specialist Solution Engineer, you will play a key role in revolutionizing how our customers collaborate and drive productivity. Your responsibilities will include building relationships with key executives, driving complex sales cycles, and delivering high-impact presentations that showcase Slack’s unique value proposition.
Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time
Responsibilities:
- Collaborate with Account Executives to manage multi-stakeholder deal cycles and address diverse business challenges.
- Lead the discovery process by identifying customer pain points and aligning solutions with their business objectives.
- Prepare and deliver compelling presentations and demonstrations that highlight Slack’s differentiated story.
- Develop Slack-based solutions that deliver significant business impact and value to customers.
- Ensure customers are informed about Slack’s industry-leading security measures.
- Assist customers throughout the evaluation process to ensure our solutions meet their business and technical requirements.
- Serve as a liaison between Product, Marketing, and Sales, providing customer feedback to help shape the product roadmap.
Requirements:
- Recommended 2+ years of experience in sales engineering or solution consulting within a SaaS organization, particularly with a focus on Enterprise customers.
- Experience positioning Slack for software engineering teams and at least one other line of business or industry.
- Excellent written and verbal communication skills, with the ability to deliver engaging presentations and product demonstrations.
- A consultative approach to solving customer challenges and a proven track record of overcoming technical and security objections.
- Familiarity with the enterprise SaaS ecosystem and an ability to thrive in a rapidly evolving market.
Inclusivity:
At Slack, we value diversity and inclusion and are committed to creating a workplace where everyone can learn from each other. We welcome individuals from different backgrounds, experiences, and perspectives.
Accommodations:
If you require assistance due to a disability while applying for this position, please submit a request via the Accommodations Request Form.
Equal Opportunity Employer Statement:
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination for all employees and applicants. All individuals will be assessed based on merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other classifications protected by law.
