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Customer Lead

Sanofi Riyadh, Saudi Arabia Posted: 07 May 2024


  • Salary unspecified
  • Zero income tax location


  • Contact employer for details


  • Experience: Intermediate
  • English: Professional


  • Job type: Permanent, Full time
  • Experience: 2-3 years marketing experience & digital marketing with solid success records in digital marketing
  • Soft skills:
    • Excellent interpersonal and communication skills, with ability to effectively engage internal and external stakeholders, build and cultivate strong working relationships
    • Unconventional thinking, always looking for new ways to achieve business goals
    • Ability to work agile, demonstrate creativity and be a strong team player
    • Open for innovative digital trends in pharma
    • Leadership and skills for people development
    • Ability to learn and adapt quickly within complex and changing surroundings
    • Resilience, rigor, and reliability
    • The development of a network, internal and external, of communication, content, and digital experts beyond the pharmaceutical industry
    • Ability to build a proper environment to enable Playing to Win culture to flourish (e.g., stretch & Patient focus)
  • Technical skills:
    • Customer Marketing profile
    • In-depth understanding of the market, competition, and future trends
    • Tech-savvy, knowledgeable of the current digital trends/models with general all-around digital skills (Marketing Automation, Email Marketing, Web Development, UX/UI, Analytics, SEO, SEM, Social Media, etc.)
    • High understanding of customer needs and expectations to create individual, exceptional customer experience
    • Ability to localize and drive the execution of the omnichannel strategy, to ensure a high-touch and personalized engagement
    • Strong project management skills
    • Strong strategic-analytical and conceptual skills
    • Knowledge and experience of innovative methodologies such as scrum, lean start-up, nudge, and design thinking
  • Education: Bachelor's degree in Pharma, Marketing, Business Administration, or a related field; Advanced degree preferred
  • Languages: Strong communication and presentation skills in English both written and verbal.
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About Sanofi

We are Sanofi, an innovative global healthcare company. We chase the miracles of science to improve peopleโ€™s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions.