Position

The ITIL Project Manager will be responsible for analyzing current operational processes to identify inefficiencies and areas of improvement. Key responsibilities include:

Developing and implementing process improvement strategies utilizing methodologies such as Lean, Six Sigma, or Kaizen.
Collaborating with cross-functional teams to design and document new processes and workflows.
Monitoring process performance metrics and preparing regular reports for management.
Conducting training sessions for staff on new processes and best practices.
Facilitating workshops and meetings to gather input from stakeholders and fostering a culture of continuous improvement.
Ensuring compliance with industry standards and regulations in all process implementations.
Managing change initiatives related to process improvements, including communication plans and stakeholder engagement.

Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time
Language Requirements: Not specified.

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