Cyber Defense Analyst (L2/L3)

Help AG, an e& enterprise company, is seeking a talented and enthusiastic individual to join our Cybersecurity Operations Center (CSOC) team within the Managed Security Services (MSS) business unit. The Cyber Defense Analyst (L2/L3) will be responsible for monitoring multiple client environments, guiding and leading other Security Analysts, and conducting forensic analysis and threat hunting to detect and identify Cybersecurity incidents and breaches. The ideal candidate will stay updated with Cybersecurity intelligence and the threat landscape.

Responsibilities:

• Monitor various security technologies such as IDS/IPS, Firewalls, and VPNs.
• Analyze events using SIEM tools to detect security incidents.
• Create and present operational processes and procedures for security incident management.
• Respond to technical assistance requests and document actions taken.
• Maintain awareness of the current threat landscape and engage in threat hunting activities.
• Lead knowledge sharing initiatives and writing technical articles.
• Perform forensic analysis and create reports for clients.
• Engage with client Incident Response teams as needed.

Qualifications:

• 2-5 years of experience in cybersecurity, including security operations and incident analysis.
• Bachelor’s/Master’s Degree in Cybersecurity, Computer Science, Information Systems, or a related field.
• Strong knowledge of IT security best practices and common attack types.
• Experience analyzing system and application logs, with proficiency in Splunk required; experience with ArcSight, LogRhythm, QRadar is preferred.
• Solid understanding of TCP/IP and network concepts.
• Professional certificates (e.g., CCIE, OSCP, CISSP) are highly preferred.
• Very good communication skills with the ability to collaborate well with others.
• Ability to speak and write in English is required; proficiency in Arabic is preferred.

Benefits:

• Health insurance with one of the leading global providers.
• Career progression opportunities through challenging projects.
• Employee engagement activities throughout the year.
• Tailored training and development programs.