About the role
Are you confident dealing with suppliers and clients? Do you love technology and know what things should cost? Are you a fast, careful learner who takes pride in getting an order right the first time? If you answered yes to all of the above, we want to hear from you. The Procurement & Inside Sales Engineer owns the purchase of technical equipment and services for our retail orders and project deliveries and supports the sales team with quotations for smaller opportunities. The role sits between Sales, Projects, Technical Services, and Accounts: it turns an approved quotation or project bill of materials into the right equipment, from the right supplier, at the right price, delivered on time, with every document in place.
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What you will do
Procurement and sourcing
- Turn approved quotations and project bills of materials into purchase orders in Odoo, line by line, with the manufacturer part number on every line.
- Source each requirement from approved distributors and resellers in the UAE, and from international and online suppliers where they offer better price or availability — always comparing at least two prices, including online, before ordering.
- Never substitute a specified part; where a substitution is unavoidable, flag it and get written approval from the project or account owner before ordering.
- Negotiate pricing, discounts, credit terms, and lead times with suppliers and distributors; register deals with manufacturers where project pricing is available.
- Maintain an approved supplier list by product category with contacts, payment methods, and lead times, so that sourcing does not depend on one person's memory.
- Check warranty and RMA options with the manufacturer before buying replacement parts for equipment under warranty.
- Track every open purchase order from placement to delivery; chase suppliers, update the project manager or account owner, and escalate delays early.
- Coordinate deliveries with Logistics and Projects team, including international shipments and deliveries to client sites overseas.
- Route purchase orders above the approval threshold to management before release, and keep the approval record with the order.
Inside sales
- Prepare quotations for retail and smaller opportunities using the UMS quote template, with part numbers, lead times, and margins in line with company guidelines.
- Handle inbound retail and existing-client enquiries from the sales mailbox and ticketing system; respond the same day and follow up until closed.
- Check client credit status with Accounts before releasing orders to new or overdue clients.
Records and compliance
- Keep purchase, pricing, and supplier records accurate and complete in Odoo; ensure supplier invoices, VAT documents, and delivery notes are filed with Accounts on time.
- Follow the UMS purchasing procedure and ISO 9001 / ISO 27001 requirements, including supplier selection and onboarding forms.
- Report weekly on open orders, delays, savings achieved, and supplier performance.
How you will be measured
- Delivery time: supplier to UMS, and UMS to client, against the promised date.
- Price achieved against market, and discount negotiated per project.
- Supplier payment terms secured.
- Order accuracy: purchase orders matching the approved specification and part numbers, first time.
- Response time to internal requests and client enquiries.
- Completeness of purchase records and documents in Odoo.
Reporting and relationships
- Reports to: Managing Partner & Global Sales Director.
- Works daily with: Sales, Proposals and Design, Projects, Technical Services, Accounts, and Logistics.
- External: manufacturers, distributors, resellers, online suppliers, freight forwarders, and clients.
Requirements
- Minimum 3 years in procurement or purchasing in the IT, AV, ELV, or systems-integration industry in the UAE.
- Working knowledge of IT and AV products — networking, servers, end-user devices, AV and access-control hardware — and the ability to read a bill of materials and a technical specification.
- Established relationships with UAE IT and AV distributors; experience buying from international and online suppliers is an advantage.
- Hands-on experience raising purchase orders and maintaining supplier records in an ERP; Odoo experience is an advantage.
- Strong negotiation skills and a habit of checking prices before committing.
- Accurate and organised: attention to part numbers, quantities, documents, and deadlines.
- Clear written and spoken English; responsive on email, phone, and ticketing tools.
- Comfortable working to deadlines with several internal customers at once, and escalating early when something is stuck.
- Degree or diploma in Engineering, Supply Chain, Business, or a related field.
- Valid UAE driving licence.
Benefits
- Employment visa and medical insurance.
- 30 calendar days annual leave.
- Training and vendor certification supported — continuous learning is part of how we work.
- A growing, privately owned company with offices in Dubai and the Philippines and new offices opening in the UK, Thailand, and the USA.
- Direct exposure to management and a real say in how the purchasing process is built.
