Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is extensively utilized in innovative enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We serve customers that include top public cloud and silicon providers and industry leaders across various sectors. With a pioneer focus on global distributed collaboration, we have over 1200 colleagues in 75+ countries, with very few office-based roles. Teams convene in unique locations around the world two to four times a year to align on strategy and execution. Canonical is founder-led, profitable, and growing.
We are seeking an IoT Solutions Architecture Manager to lead a team of Field Engineers in Presales and Professional Services. The primary responsibility will be to assist customers with solution architecture, design, and delivery. The Internet of Things mission at Canonical focuses on empowering companies to create fleets of highly secure connected devices. We provide the base Ubuntu OS and kernel with secure update and management mechanisms. Our customers develop mission-critical control systems, gateways, and appliances, requiring stringent quality and security standards. Field Engineers at Canonical are thought leaders who tackle complex problems, are accomplished technologists, and are passionate about helping customers meet ambitious technical and business objectives. Successful candidates will blend technical expertise with a commitment to team development.
Key Responsibilities:
- Lead and develop a team of Field Engineers in Presales and Professional Services.
- Address customer challenges by promoting our technologies and acting as a trusted advisor.
- Work remotely, managing a team across multiple time zones.
- Coach, mentor, and provide feedback for career development.
- Implement disciplined engineering processes and measure team health indicators.
- Represent the team and products to stakeholders, partners, and customers.
- Collaborate actively with the leadership team on strategies and projects.
Requirements:
- Exceptional academic track record from high school and university.
- Bachelor's degree in Computer Science or a related technical field.
- Extensive experience with embedded Linux (Yocto or similar).
- Proficient in Linux (Debian or Ubuntu preferred).
- Fluency in at least one programming language (Golang, Python, C, C++, or Rust).
- Experience managing a small team and engaging with customers.
- Professional written and spoken English.
Desirable Traits:
- Experience with RTOS and additional programming and human languages.
- Previous work in a remote-first, diverse, distributed company.
What We Offer:
- Competitive compensation tailored to geographical location, experience, and performance.
- Performance-driven annual bonus or commission.
- Personal development budget of USD 2,000 per year.
- Annual compensation review and recognition rewards.
- Flexible distributed work environment with in-person team sprints.
- Annual leave, maternity and paternity leave, and an Employee Assistance Program.
- Opportunities to travel and meet colleagues from different teams.
Canonicals fosters a workplace free from discrimination and values diversity in experience, perspectives, and backgrounds, promoting a better work environment and superior products.
