IT Support Engineer
Capital.com Dubai, United Arab Emirates
Core42 Abu Dhabi, United Arab Emirates Posted: 25 Sep 2024
About the Job
Core42 is seeking a dynamic, agile, and highly innovative Senior IT System Administrator with a proven track record to take charge of the 24/7 support and maintenance of Core42’s Cloud infrastructure and oversee Event & Incident management processes. In this role, you will plan, implement, and maintain our organization's IT infrastructure, ensuring the reliability, security, and optimal performance of our systems and networks while enhancing our reputation as an industry leader.
This is an opportunity to play a key role in Core42’s ambitious growth plans by implementing, managing, and maintaining a robust, reliable, and highly efficient IT infrastructure that enables us to build our business profitably, enhancing our position as a thought leader in the industry. Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations.
Responsibilities
System Administration: Oversee the installation, configuration, and maintenance of servers, networks, and related hardware and software infrastructure across the Core42 ecosystem. Manage and optimize the performance of all IT systems to meet larger business objectives, helping to upgrade, monitor, and maintain the network infrastructure.
Security and Compliance: Implement and maintain security measures to safeguard the organization's IT infrastructure and data while ensuring compliance with industry standards and regulatory requirements.
Troubleshooting and Support: Provide advanced technical support to resolve complex issues and ensure seamless IT operations. Prepare and execute systems maintenance plans to proactively manage reliability and service expectations, collaborating with the helpdesk and support teams to address escalated technical challenges.
Infrastructure Planning: Participate proactively in the strategic planning and development of the IT infrastructure. Evaluate and recommend technologies and solutions to enhance efficiency and performance.
Backup and Recovery: Implement and manage backup and recovery processes to safeguard critical data. Develop and maintain disaster recovery plans and procedures.
Collaboration and Communication: Work closely with cross-functional teams to understand IT requirements and deliver effective solutions. Communicate technical information to non-technical stakeholders clearly and concisely.
Qualifications
What We Look For
If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. A bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Core42 community.
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Core42 accelerates what people, enterprises, and nations can achieve with AI. As a full-spectrum AI enablement solutions provider, we empower customers to thrive in the AI-driven era. Formed from the merger of G42 Cloud, Inception, and Injazat, we are dedicated to leveraging AI for meaningful change.