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Solutions Engineering Manager

Unlock employer Dubai, United Arab Emirates Posted: 16 May 2025

Financial

  • Estimate: $120k - $150k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Visa Provided

Requirements

  • Experience: Senior

Position

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences.

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Couchbase is hiring a Manager of Solutions Engineering to lead the team in the META region (Middle East, Turkey, and Africa). The SE Manager will oversee a group of Solutions Engineers who are passionate about helping customers succeed with Couchbase’s innovative data platform. This role is vital to expanding Couchbase’s presence in the META region by supporting customers in their digital transformation journeys and driving adoption of Couchbase Capella.

The ideal candidate is a motivated and inspiring leader with a technical background in databases and cloud-native solutions. You will work closely with account teams to shape strategy, manage pre-sales engagements, and ensure the SE team delivers exceptional value to customers.

Requirements:

  • Lead and develop a team of Solutions Engineers across the META region, ensuring they have the tools, training, and support needed to excel.
  • Collaborate with regional sales leadership to define go-to-market strategies and align on customer success objectives.
  • Guide the SE team in technical discovery, solution demonstrations, and Proof of Concept (PoC) execution.
  • Serve as a technical escalation point for complex customer engagements, offering hands-on support when needed.
  • Foster a culture of learning and innovation within the SE team, keeping them current with industry trends and Couchbase product advancements.
  • Drive continuous improvement by sharing best practices and lessons learned with the broader Couchbase SE organization.
  • Coordinate hiring and onboarding for new team members in the META region.
  • Develop and track metrics to measure SE team performance, including customer satisfaction and overall deal impact.
  • Partner with Product Management to relay feedback from customers, helping shape the product roadmap.

Skills Required:

  • Five or more years of experience in a pre-sales, consulting, or customer-facing technical role.
  • Two or more years of experience managing technical teams.
  • Deep knowledge of modern database architectures, including NoSQL and distributed systems.
  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and enterprise application development.
  • Strong interpersonal and communication skills, capable of engaging both technical and business stakeholders.
  • Bachelor’s or master’s degree in computer science or a related field.
  • Familiarity with container orchestration platforms like Kubernetes.
  • Experience leading remote or geographically distributed teams.

Work Conditions:

  • Full-time position.
  • Management of a geographically distributed team.

Benefits: Couchbase offers a total rewards approach to benefits that recognizes the value you create, enabling you to serve yourself and your family better. Benefits include:

  • Generous Time Off Program.
  • Diverse wellness benefits including medical, dental, vision, and life insurance plans.
  • Financial planning tools including RSU equity program, ESPP program, and retirement planning.
  • Career growth opportunities within the company.
  • Ergonomic and comfortable in-office/remote work setup and food/snacks for in-office employees.

Note: Benefits may not be applicable in all countries.

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