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Services Presales Consultant

Dell Technologies Riyadh, Saudi Arabia Posted: 26 Apr 2024

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Financial

  • Salary unspecified
  • Zero income tax location

Accessibility

  • Contact employer for details

Requirements

  • Experience: Senior
  • English: Professional

Position

  • Job Title: Senior Solutions Principal
  • Job ID: R244467
  • Description: The Service Presales Consultant works within our Dell Technologies Services (DTS) business unit and leads the IT Transformation services solution definition in close alignment with the Services Sales, Services Delivery Teams and in collaboration with product account teams to position the Dell solution that best meets customer requirements and expected outcomes. IT Transformation services at Dell cover a wide range of technologies and solutions and span across our Consulting, Deployment, Residency, Support and Managed services, all aligned with our product portfolio (Storage, Data Protection, Servers, Converged/Hyperconverged infrastructure and Network).
  • Responsibilities: Lead the development of client presentations up to C-level management, workshops, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. Support highly complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the IT transformational journey in both business value and technology terms with a special focus on MultiCloud, Data Center and Automation/Integration. Manage Solution development, including solution design, scope documents, risk profile, and financials; coordinate the Team of Subject Matter Experts and Solution Architects in the Solution definition and services effort estimates. Create deliverables, RFP responses and SOW based on Dell Services offers according to the Solution needs. Act as the Services Presales solution owner and contribute to the sales pursuit strategy. Ensure internal Services Deal Governance is applied to all proposals and responses (RFP and SOWs) and support deal negotiation and closure to include transition support to service delivery. Contribute to business results through quality of solution, advice and decisions. Represent DTS in Dell Tech Organization through internal presentations, programs, and training.
  • Requirements: Expert level experience in IT transformation including Multi Cloud solutions, Data Center, Virtualization, Automation, Infrastructure-as-Code, Application Transformation, Data Analytics and AI solutions and integration of all these into existing IT environments. Proficient in multiple service areas and technologies. Previous experience of acting as a solution lead, pre-sales consultant, solution architect and proven skills and experience in constructing services solutions. Thorough understanding of a services P&L and cash flow development, risk analysis, and commercial models. Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts. Exceptional consulting skills, including methods, tools and techniques to apply within an IT transformation context. Professional communication skills in English. Ability to work across EMEA in an international environment.
  • Desirable Requirements: Working knowledge of Dell and VMware product portfolio. Understanding of IT cyber Security and Artificial Intelligence and Cloud Hyperscale’s solutions.
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