About the job
We are looking for a dedicated individual to join our team as a NewGen Workflow Development & Support Engineer.
Responsibilities:
"Newgen Developer" typically refers to a developer who works with Newgen Software, a company specializing in business process management (BPM), enterprise content management (ECM), and customer communication management (CCM). Newgen's platform is used by organizations to streamline operations, enhance customer experience, and improve business outcomes.
Key Responsibilities of a Newgen Developer
Application Development:
- Designing, developing, and implementing solutions using Newgen's BPM, ECM, and CCM platforms.
- Customizing Newgen applications to meet specific business requirements.
Workflow Design:
- Creating and managing workflows using Newgen's BPM suite.
- Automating business processes to improve efficiency and reduce manual intervention.
Integration:
- Integrating Newgen solutions with other enterprise systems (e.g., ERP, CRM).
- Using APIs and other integration tools to ensure seamless data flow between systems.
Customization and Configuration:
- Configuring Newgen modules to align with organizational needs.
- Developing custom components, scripts, and plugins to extend Newgen functionalities.
Testing and Deployment:
- Conducting unit tests and system tests to ensure the quality and reliability of developed solutions.
- Deploying applications and updates to production environments.
Support and Maintenance:
- Providing ongoing support and troubleshooting for Newgen applications.
- Monitoring system performance and applying necessary patches or upgrades.
Documentation:
- Creating technical documentation for developed solutions.
- Documenting processes, workflows, and integration points.
Required Skills and Technologies
- Proficiency in Programming Languages: Java, JavaScript, and SQL.
- Familiarity with Newgen Products: Experience with Newgen OmniDocs, OmniFlow, and OmniOMS.
- Database Management: Knowledge of databases like Oracle, SQL Server, or MySQL.
- Web Technologies: Understanding of HTML, CSS, and web services (SOAP/REST).
- Integration Tools: Experience with integration middleware and tools.
- Analytical Skills: Strong problem-solving and analytical abilities.
- Communication Skills: Ability to work with cross-functional teams and communicate technical concepts to non-technical stakeholders.
