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Client Services Director

NEOM Neom, Saudi Arabia Posted: 09 May 2024


  • Salary unspecified
  • Zero income tax location


  • Contact employer for details


  • Experience: Senior
  • English: Professional


  • Sector: Business Solutions
  • Position: Client Services Director
  • Reports to: Senior Executive Director, Business Solutions
  • Sector: Business Solutions
  • Job Location: Business Solutions
  • Role Purpose: Build and manage the Client Services team within Business Solutions organization to create and implement the Neom Corporate Services Target Operating Model (CSTOM).
  • Key Accountabilities:
    • Build, manage, and motivate a diverse team of experts for service delivery excellence.
    • Business Relationship Management between Clients and the Corporate Functions.
    • Establishing and ensuring Service Agreements / Pricing / Service Catalogues / SLAs.
    • Identification of service requirements for existing and new clients.
    • Enabling the operationalization of Subsidiaries through support of corporate functions.
    • Solution Design and customization of Corporate Services operating model.
  • Background, Skills & Qualifications:
    • Effective leader and influencer.
    • Strong client management and stakeholder management skills.
    • Solution skills and team management experience.
    • Project Management and Financial Analysis Skills.
    • Bachelors degree (minimum) with additional professional qualifications desirable.
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About NEOM

NEOM is a bold vision for the future, aiming to redefine livability, business, and conservation. As a global hub, it is set to become a community powered by diversity and talent across 14 key sectors. With a focus on sustainability, innovation, and economic diversification, NEOM is building a new economic model for the world.

Benefits at NEOM

    • Access to cutting-edge projects and technologies in a diverse and talented international workforce.
    • A community-driven environment prioritizing wellness and sustainability, with recreational activities and natural landscapes.
    • Opportunity to contribute to global challenges and be part of a visionary project aiming to make the world a better place.