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Data Center Engineer

Oracle Jeddah, Saudi Arabia Posted: 29 May 2024


  • Salary unspecified
  • Zero income tax location


  • Contact employer for details


  • Experience: Junior


About the job
Job Description:
About the candidate:

  • Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience
  • Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
  • Experience with data center M&E equipment
  • Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
  • Experience working in a “mission critical operations” environment
  • The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately
  • The position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations
  • Ability to speak confidently and to communicate clearly in a virtual environment
  • Strong adherence to processes and be a Process Champion
  • Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
  • Experience providing client-facing, direct customer support and service.
  • Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
  • Highly service-oriented, reliable, responsible, self-motivated
  • Good English command
    Required Data Center experience:
  • Basic knowledge of data center design, including electrical and cooling plant & operation thereof
  • Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
  • Rack, stack equipment including commissioning of new racks
  • Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
    Required systems & hardware expertise:
  • Systems administration (Linux and/or Windows Servers)
  • Hardware repair, diagnosis & break / fix
  • Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
  • IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, Ethernet, iLO)
  • Base Operating System Installs and configuration
  • Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.
    Role Responsibilities and Requirements:
  • Act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)
  • Understand internal customer problem and provide technical solution in timely manner
  • Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
  • System board level repair and fault diagnosis to SLAs
  • Planning and commissioning new rack positions
  • Involvement in the design and commissioning of new whitespaces
  • Structured cabling installation is a significant part of this position
  • Keep up with the latest technologies and apply them appropriately
  • Adherence to defined Health & Safety processes at all times
  • Working as part of a multi-disciplinary team without friction
  • Additional on premise work at customer locations maybe required


  • Perform performance trend analysis and manage the server/network capacity
  • Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system
  • Work with others to define, coordinate vendor purchase needs
  • Responsible for support documentation as well.
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