The addition of a Transformation Strategy Advisor will enhance our capacity to engage with key accounts, driving pre- and post-sales activities that align with our customers' strategic goals. This role will focus on fostering relationships at the C-level and ensuring sustained engagement for renewal and expansion opportunities.
Key Responsibilities:
- Strategic Engagement: Develop and maintain relationships with key stakeholders within major accounts, ensuring alignment with their transformation strategies.
- Pre-Sales Activities: Collaborate with account executives to identify customer needs and tailor solutions that address their unique challenges.
- Post-Sales Support: Act as a trusted advisor post-implementation, providing insights and strategies to maximize the value of our solutions, thus driving customer satisfaction and loyalty.
- Pipeline Expansion: Identify opportunities for upselling and cross-selling within existing accounts, contributing to revenue growth.
- Market Insights: Analyze market trends and customer feedback to refine our approach and offerings in the public sector space.
Business Impact:
- Revenue Growth: By enhancing our engagement with key accounts, we can increase renewal rates and identify new sales opportunities, directly contributing to revenue targets.
- Customer Retention: A dedicated advisor will improve customer satisfaction and retention by ensuring that clients receive ongoing value from our solutions.
- Competitive Advantage: Investing in this role positions Oracle as a proactive partner in our customers’ transformation journeys, differentiating us from competitors.
- Alignment with Strategy: This headcount will support Oracle's strategic goals in the public sector, enabling us to drive meaningful transformation initiatives that resonate with our customers.
Experience & Qualifications:
- Extensive knowledge of business applications
- 4-12 years of experience as a pre-sales or implementation consultant in enterprise transformation projects or consulting roles
- Very good understanding of Business applications and solution interaction with other solutions, like HCM, ERP, EPM, Projects, Procurement, Supply Chain, or other solutions
- Experience implementing or demonstrating software like Oracle or SAP
- Previous work experience in a sales, pre-sales, product management, or consulting role is a plus
- Ability to apply technology to drive innovation, experience in utilizing design thinking and customer journey mapping is a plus
- Bachelor’s/Master’s degree or equivalent desirable
Benefits:
- A competitive salary with exciting benefits
- Flexible and remote working options
- Learning and development opportunities
- Employee Assistance Program for mental health support
- Diverse employee resource groups
- Core benefits including medical, life insurance, and retirement planning
- An inclusive culture that celebrates diversity
Oracle is committed to creating a workplace where all kinds of people can do their best work and believes that innovation starts with inclusion.
