TS Controller - Network & Security

• Responsible for maintenance and support of Qatar Airways IT Public & Private cloud Network & Security infrastructure services.
• Ensure the Network infrastructure systems are designed and configured in compliance to Corporate IT standards.
• Carry out technical management, administrative tasks, and other proactive actions in ensuring the Network & Security infrastructure is reliable, uninterrupted, and secured.
• Key accountabilities include:
  • Cloud Networking (Azure and Google) design, validation, and implementation.
  • Azure Networking solution implementations, VNET, NSG, Hub and Spoke, Express route VPN’s and UDR.
  • Ability to perform advanced level of troubleshooting on issues related to on-prem and Cloud Networking infrastructure.
  • Expert level knowledge & experience on different firewall products like Cisco (ASA, FTD), Checkpoint, FortiGate, Palo Alto, and Barracuda.
  • Expert level knowledge & experience on F5 products (LTM, APM, DNS).
  • Experience in deploying, configuring, managing, and troubleshooting different security NVA solution deployed in Azure & GCP like FortiGate, CheckPoint, Palo Alto, and F5.
  • Ability to perform advanced level troubleshooting on issues related to IPSec site-to-site VPNs, Firewalls mentioned above, Bandwidth management solutions, Load balancers, and network security infrastructure.
  • Good knowledge on automation platforms like Terraform & Ansible for automating network & security-related operational tasks.
  • Support the 24x7 operations and provide technical support for the Network & Security Infrastructure by attending to the Incidents, problems as well as performing system administrative activities.
  • Provide root cause analysis report with permanent resolution/workaround for high severity incidents within defined SLA.
  • Ensure preventive maintenance is conducted by the vendor at regular intervals and document reports for future reference.
  • Maintaining technical documentation including SOP, Administration, and configuration documents.
  • Ensure all established IT infrastructure library (ITIL) processes and procedures are implemented and adhered for standardized Services and support across IT platforms, to enhance and improve IT service provisions, stability, and predictability.
  • Knowledge on Cisco ACI infrastructure.
  • Good knowledge of the network routing protocols (OSPF, BGP, etc.).
  • Experience with network diagnostic, monitoring, and analysis.
  • Had experience from Enterprise and Data center class networks and operations.
  • Provide technical consultation and guidance to peers, other technical teams, and application development/support team.

About you:

• Bachelor Degree or equivalent in Computers/ Communications/ Electronics.
• Certifications in Azure Networking, CCNP Enterprise, CCSA, Fortinet NSE 4, Palo Alto PCNSA will be an added advantage.
• Minimum 5 to 7+ years of job-relevant experience required.
• Strong hands-on experience on Azure Networking and Working experience in deploying and managing Azure network services.
• Strong hands-on experience on Cisco, Checkpoint, FortiGate, Palo Alto, F5, and Barracuda Firewalls.
• Working experience in deploying and managing large enterprise network & security infrastructure.
• ITIL certification preferred.

About Qatar Airways Group

• Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records, and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.