IT Operations & Support Team Lead
Emirates Dubai, United Arab Emirates
About the Opportunity
As a Coordinator in People Solutions at talabat, you will be responsible for resolving HR tickets from employees, managers, and the People & Culture team to address all tier 1 HR questions and Workday inquiries. Your role will involve producing required documents, troubleshooting Workday tasks, and supporting employees with general HR inquiries. Additionally, you will draft process documentation or enhancements to existing processes, create standard operating procedures (SOPs), workflows, and update trackers for various business processes managed by People Solutions across different markets, ensuring adherence to country-specific requirements and policies.
Requirements
Who We Are
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. With local roots in eight countries across the region, we understand the needs of the communities we serve. At talabat, we harness innovative technology to simplify everyday life for our customers and optimize operations for our restaurants and local shops, providing reliable earning opportunities for our riders. We foster an innovative environment where our employees can strive to create a positive impact across the region through the use of our platform.
What’s in It for You
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Talabat is the leading online food ordering company in the Middle East, founded in Kuwait in 2004. As a subsidiary of Delivery Hero, we operate in multiple countries and strive to provide a seamless food delivery experience. Join our team of over 16,000 employees and be a part of our mission to revolutionize the food delivery industry.