IT Support Engineer
Capital.com Dubai, United Arab Emirates
About the job Description: Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.
THE ROLE: Work with the sales teams and provide Technical Consultancy and Solution support around Temenos products, including presentations and demonstrations, with a primary focus to win qualified business for Temenos.
OPPORTUNITIES: You will support the sales team in the qualification of a solution fit for a bank’s requirements. You will propose and architect best fit solutions to prospects. You will leverage TEMENOS products and service offerings to maximize compatibility/feasibility towards prospective/current clients. You will manage bids and proposals and coordinating between all parties to submit Temenos quality responses to clients RFPs and RFIs. You will build on banking knowledge and product knowledge to support and deliver excellent Presentations to clients and prospects and demonstrations. You will maintain up to date detailed knowledge of the functionality and technology of the product range. You will work closely with and provide feedback to Product ensuring our solution offerings are competitive, compelling and address customer needs. You will act as a brand ambassador for Temenos by getting involved in marketing campaigns, public speaking engagements, generating content (blogs, articles, etc.).
Skills required:
VALUES: Care about client engagement and the pre-sales function. Commit to best practice on all bids. Collaborate with all stakeholders. Challenge yourself to meet expectations at all times.
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Our mission at Temenos is to power a world of banking that creates opportunities for everyone. Our passion for making banking better drives us to be the banking platform for all kinds of players in the industry – for large and small banks, for non-banks and fintechs, for partners and developers, for everyone. Our ambition is to be Everyone’s Banking Platform.