Junior Digital Designer – CRM & Email

VML is seeking a creative and detail-oriented Junior Digital Designer to join our team, supporting CRM communications. In this role, you’ll play a key part in designing visually engaging, brand-compliant email assets and templates for a variety of customer communications, including campaigns, lifecycle journeys, and product updates. You will collaborate closely with the client’s CRM Strategy & Planning team, CRM managers, and Martech platform specialists to ensure all communications are optimized for the Dynamics 365 Marketing platform. If you’re passionate about digital design, email UX/UI, and thrive in a collaborative environment, we’d love to hear from you!

Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time

Key Responsibilities:

• Design and build email communications using drag-and-drop tools and/or HTML within the Dynamics 365 Marketing platform.
• Create compelling, responsive email templates tailored to different customer segments, products, and campaign objectives.
• Support CRM campaign execution by delivering ready-to-deploy email designs that meet brand and accessibility standards.
• Collaborate with stakeholders to interpret briefs and translate them into visually engaging assets.
• Perform quality checks and ensure compatibility across email clients and devices.
• Maintain an organized library of CRM visual assets and templates for reuse and consistency.
• Stay up to date on email design best practices, user behavior trends, and accessibility requirements.
• Provide input on visual enhancements for testing, personalization, and performance optimization.

Qualifications & Experience:

• 1–3 years of experience in digital or graphic design, with a focus on email or CRM communications.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator) and/or Figma.
• Experience with email design and drag-and-drop builders (Dynamics 365 Marketing experience is a plus).
• Working knowledge of HTML/CSS for email layout optimization is advantageous.
• Strong eye for detail, visual hierarchy, and customer-centric design.
• Comfortable working in a fast-paced, feedback-driven environment with multiple stakeholders.
• Excellent communication and organizational skills.