About the Role
We are looking for an experienced Invoice Matching Team Lead to join our warehouse-based operations team, leading daily invoice matching, reconciliation, exception resolution, and team coordination activities within a fast-paced warehouse environment.
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Responsibilities
- Lead daily 3-way matching of supplier invoices against POs, GRNs, returns, and supporting documents.
- Verify quantities, prices, item references, receiving status, and documentation before closing transactions.
- Investigate and resolve invoice, quantity, receiving, return, duplicate, and documentation discrepancies.
- Coordinate with Receiving, Stock Control, Finance, Procurement/Commercial, and suppliers to resolve outstanding issues.
- Prioritize high-value, aged, and business-critical unmatched transactions and ensure timely closure.
- Allocate daily tasks and monitor team productivity, accuracy, workload, and completion.
- Review complex cases and coach team members on investigation and reconciliation procedures.
- Maintain accurate records, supporting documentation, and audit-ready reconciliations.
- Monitor key KPIs including matching completion, exception rate, ageing, accuracy, and closure time.
- Identify recurring issues and support process improvement, standardization, and automation initiatives.
- Escalate material, unusual, or unsupported discrepancies to the relevant supervisor.
Requirements
- 3–5 years of relevant experience in invoice matching, reconciliation, Accounts Payable, inventory, warehouse administration, or supply chain operations.
- Previous team lead or supervisory experience is preferred.
- Strong knowledge of 3-way matching, Purchase Orders, Goods Receipts, returns, and invoice documentation.
- Good understanding of warehouse and inventory transaction flows and discrepancy investigation.
- Experience using ERP/WMS systems and advanced Excel for reconciliation and reporting.
- Strong numerical accuracy, attention to detail, and documentation control.
- Excellent leadership, communication, analytical, follow-up, and problem-solving skills.
- Diploma or Bachelor’s degree in Accounting, Finance, Supply Chain, Business Administration, or a related field.
- CPIM, inventory management, AP, or supply chain certifications are an advantage.
