In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DC Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers, aimed at supporting services for over 1 billion customers and 20 million businesses in over 90 countries worldwide. If you want to empower billions across the world, come join us in CO+I and be at the forefront of the action!
Location: Multiple Locations, Saudi Arabia
Work Conditions:
- Up to 50% work from home
- Travel 0-25%
Responsibilities:
As a Datacenter Operations Manager, your success will be measured by:
- People Management:
- Deliver success through empowerment and accountability by modeling, coaching, and caring.
- Live our culture, embody our values, and practice our leadership principles.
- Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others.
- Data Center Operations:
- Document and drive alignment on dependencies, supplier contracts, success metrics, and operational criteria.
- Manage relationships with clients to ensure that all expectations are clarified and understood.
- Service Delivery:
- Accountable for end-to-end service compliance, quality, and client satisfaction for the agreed-upon service levels.
- Data Center Work Environment:
- Create a culture of safety, quality, and customer obsession while ensuring the team’s standards are consistent with overall service objectives.
- Ownership:
- Identify unaddressed issues across service and resolve, escalate, or find the appropriate owner to ensure the highest level of quality.
Qualifications:
- Enterprise-level experience managing large scale and complex projects/programs.
- Experience in Critical Environment infrastructures and physical IT infrastructures.
- Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
Join us at Microsoft where your contributions will make a difference!
