Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA makes a difference to clients and society alike. Our workplace embraces diversity and inclusion; it’s a place where you can grow, belong, and thrive.
About the Job
The SOC Analyst (L3) is a developing engineering role responsible for providing a managed service to clients, ensuring their security infrastructures and systems remain operational. Through proactive monitoring, identifying, investigating, and resolving technical incidents and problems, this role restores service to clients. The primary objective is to proactively review client requests or tickets, applying technical and process knowledge to resolve them without breaching service level agreements (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to or support project work as needed.
Key Responsibilities
- Minimum of 4 years of experience in cybersecurity and at least 3 years working in a Security Operations Center (SOC).
- Proficient in incident management and response, handling escalations.
- In-depth knowledge of security concepts such as cyber-attacks, threat vectors, risk management, and incident management.
- Responsible for working in a 24x7 SOC environment.
- Provide analysis and trending of security log data from various security devices.
- Conduct threat and vulnerability analysis, as well as provide security advisory services.
- Investigate, document, and report on information security issues and emerging trends.
- Communicate effectively by developing and delivering written and visual documents for diverse audiences.
- Collaborate and share information with analysts and other teams.
Required Skills and Qualifications
- Knowledge of various operating systems including Windows, Linux, and Unix.
- Familiarity with TCP/IP protocols, network analysis, and network/security applications.
- Knowledge of common Internet protocols and applications.
- Experience with tools such as SIEM, SSL, packet analysis, HIPS/NIPS, network monitoring tools, and ticketing systems.
- Ability to communicate and work across different cultures and social groups.
- Academic Qualifications: BE/B.Tech/M.Tech/MSc/MCA or equivalent.
- At least one relevant certification (e.g., GCFA, GCFE, CISP, CISSP, CCNP, CCIE Security, CEH).
Personal Attributes
- Ability to plan activities/projects in advance and adapt to changing circumstances.
- Maintain a positive outlook and work well in a pressurized environment.
- Demonstrate active listening techniques to confirm understanding and gather relevant information.
- Place clients at the forefront of all interactions, ensuring a positive client experience throughout their journey.
Workplace Type
Hybrid Working
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success, investing over $3.6 billion annually in R&D to move confidently into the digital future.
We believe in providing an environment that embraces diversity, free of discrimination and harassment. Join our growing global team and accelerate your career with us. Apply today.
